Robert E. De Barth -Testimonials

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 -----Original Message-----

From: John W-F []
Sent: Tuesday, March 16, 20XX 12:19 PM
To: 'Earl De Barth'
Subject: Re: Typewriter packing suggestions

 Hi Earl,

 Thanks for your response. I'll be putting your "go ahead with the  work" form in the mail today; you'll get my check for $ XXX.XX before the form
arrives. And it'd be great, for my own accounting purposes (and my curiosity!)  if you can describe on the final invoice the work you've done on the machine.  (like what the parts fabricated were, and things like that).  I appreciate your work on this, and you and your father's commitment to staying in the business when others have quit!




From: 'Earl De Barth' 
Sent: Tuesday, Mar 17, 20XX, at 6:18 AM,
To:  John W-F []
Subject: Re: Typewriter packing suggestions


 We appreciate your confidence in our ability to properly oversee your particular repair to a successful conclusion. Unfortunately, we have no way of completely itemizing any repair that involves our machine shop work integrating with our repair work due to the complexities of fabrication processes. Attached however is an E-photo of your work at this stage before completion. If you wish, call Robert at 215-855-6851 between the hours of 9:00 and 5:00 eastern Tuesday through Friday and I am sure he would be more than happy to answer any of your specific questions concerning your  machine.

 Thank you for your inquiry.


 Earl De Barth
 Earl De Barth, Manager
 Robert E. De Barth

From: N., Ed []
Sent: Tuesday, March 04, 20XX 7:39 AM
To: 'Earl De Barth'
Subject: RE: Ticket No. 2536

Hello again Earl,

I just wanted to let you know that the typewriter arrived safely yesterday.
I used it just a little bit last night, and I'm quite pleased with what you
folks were able to do for it, and how quickly you were able to turn the job
around. Many thanks!

Ed N.

From: P.A.G. Albany, NY
Sent: Wednesday, February 12, 20XX 11:24 PM
Subject: RE Claim Check #2522

Dear Robert De Barth:
             I just opened up and unpacked the typwritter you shipped me back to me>>>>>
       I'm sure you hear this all the time but bear with me if I tell you and you hear it again>>>>>> WOW
       It looks showroom new>>>>>> I am stunned>>>>>> I took the pleasure of using it and I must differ in your opinion>>> You told me it worked fair>>>> I think it works like new>>> Granted, I was not using it when it was new.  However I did use it when I typed my college term papers 20 years ago>>>>>
       That typewriter has special meaning for me since it was my grandfathers in his store and the pleasure it gives me to have it in the condition you have restored it to is well worth the price you have undercharged me>>>>> Yes< UNDERCHARGED>>>> I have taken it to other places and was told it couldn't be fixed>>>>> The fact you have fixed is a miracle and the condition that you have restored it too exceeds miracle status>>>>>> Thank You so much>>>>
       Feel free to use this letter in any advertisement>>>>>
             In Albany I'm about to become your biggest spokes person>>>>>>>
             Again>>>> Thank You, Thank You, Thank You>>>>
                    Sincerely>>> Philip Andrew G

From: A. M.
Friday, December 19, 20XX 6:10
Subject: Typewriter Ribbon

Thank you for your prompt and professional service. It is greatly appreciate. I look forward to seeing my product shortly.

>>> "Earl De Barth" <> 12/19/02 12:33PM >>>


If you can call us today, we will make every attempt to ship your order today. Our last time for shipping is 5:00pm Eastern. We accept either VISA or Master Card over the phone at 215-855-6851.


Earl De Barth
Robert E. De Barth

From: J. D.
Sent: Thursday, March 29, 20XX 3:30PM
Subject: Satisfaction

Thank you so much for the service you have extended. I received the instructions for reloading the DB-50 a few days ago and the Typewriter came today. Once again, a tribute to excellence. It is rare to find someone who still believes in a job worth doing is worth doing well.

You are on my list as #1 in business machines and I will provide testimonial to everyone looking for anything in that line. Thanks again.

J. D. from Virginia

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